“Communication- the Human Connection- is the key to personal & career Success”

- Paul J. Meyer

If you are seeking to develop and practice these skills to imbibe honesty & politeness in your communication and apply them to build a more inclusive workplace. This course is for YOU.

The Highlights of this course are:


  • Improving Understanding:

  • Questioning & response techniques

  • Understanding Clarification techniques : Reflection, Paraphrasing

  • Moving on From simple Interactions to Rapport Building

  • Building Interpersonal Relationships

  • ‘A Time and a Place’: Politeness and Honesty in Communications

  • Making Your Voice Heard: Becoming More Assertive

  • When the Going Gets Tough: Communicating in Difficult Situations

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